SUPERVISORY PERSONNEL PROCEDURES

CONTENTS

SP - 1 Job Description:  Shift Manager.............................................

SP - 2  Job Description - Pit Supervisor............................................

SP - 3  Job Description - Pit Floorman..............................................

SP - 4  Job Description: Boxman/Woman.........................................

SP - 5  Procedure Enforcement......................................................

SP - 6  Customer Disputes.............................................................

SP - 7  Incident Reports.................................................................

SP - 8  Contact With Subordinates.................................................

SP - 9  Making Dealer Corrections..................................................

SP - 10  Disciplinary Action:  Termination........................................

SP - 11  Changing Dealers.............................................................

SP - 12  Complimentary Drink Privileges.........................................

SP - 13  Work History Entries.........................................................

SP - 14  Transmission of Information..............................................

SP - 15  Ordering, Storage and Control of Dice..............................

SP - 16  Ordering, Storage and Control of Playing Cards................

SP - 17  Card and Dice Control in Pit..............................................

SP - 18  Card Control and Cards in Action......................................

SP - 19  Dice in Action....................................................................

SP - 20  General Bankroll Maintenance..........................................

SP - 21  Raising and Lowering Table Limits....................................

SP - 22  Fills and Credits:  Authorized Personnel and Signatures...

SP - 23  Total Night Time Power Failure.........................................

SP - 24  Riot or Civil Disturbance Procedures.................................

SP - 25  In the Event of Fire...........................................................

SP - 27  Counting of Pit Games......................................................

SP - 28  Miscellaneous...................................................................

SP - 29  Classification of Gaming Patrons.......................................